Basic Property Management Plan vs. Premium Management Plan

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Choosing between McKenna & Vane's two ongoing management tiers is not a choice between limited service and full property management. Both plans handle day-to-day rental operations. The main question is how much additional financial protection you want around eviction-related costs.

At McKenna & Vane Property Management, we serve Columbia and surrounding Maryland markets with Full Service and Full Service Plus plans. Comparing the shared features first makes it easier to decide whether the premium tier fits your property and risk tolerance.

Full Service and Full Service Plus at a Glance

McKenna & Vane Property Management's published pricing lists Full Service at 9.4% of monthly rents collected and Full Service Plus at 11.2%.

Both are ongoing management plans rather than lease-only service. For Columbia rental property owners, Howard County's official landlord-tenant publication explains local licensing and lease-related obligations.

Feature	Full Service	Full Service Plus
Monthly management fee	9.4% of monthly rents collected	11.2% of monthly rents collected
Property inspections	Included	Same Full Service benefit
Financial reporting	Monthly reports and owner portal access	Same core reporting
Maintenance coordination	Preventative maintenance, repairs, 24/7 emergency response	Same Full Service benefit
Tenant communication	Rent collection, notices, turnover support	Same core management structure
Eviction-related costs	Coordination; listed costs may be billed separately	Full Service benefits plus eviction costs and coordination

The premium tier keeps the Full Service management foundation.

Regardless of tier, owners remain responsible for the property's local requirements, so consistent records and management oversight still matter.

What Both Management Plans Include

Both tiers use the same core operational system. Full Service Plus inherits the standard plan's rent collection, account access, turnover support, inspections, repair coordination, and 24/7 emergency response.

Owners are not expected to coordinate routine repairs themselves under Full Service. McKenna & Vane Property Management's maintenance emergencies article shows how requests are triaged, documented, and routed through the team.

Financial visibility is shared as well. McKenna & Vane Property Management publishes detailed monthly reports through the owner portal, while ordinary notices, maintenance response, and turnover communication remain part of both plans.

That consistency lets owners compare risk allocation instead of assuming the premium changes routine service delivery without changing the underlying management team.

Where Full Service Plus Differs

The clearest published difference is eviction-related protection. Full Service Plus is listed as including Full Service benefits plus eviction costs and coordination. Standard pricing information separately lists court filing and eviction costs as actual-cost items.

McKenna & Vane Property Management also offers Surevestor Landlord Protection through a third party. It has separate eligibility, limits, and policy terms, so owners should not assume Full Service Plus automatically includes every protection described on the Surevestor page.

That distinction matters when an owner wants fewer unpredictable expenses tied to a difficult tenancy. Maryland eviction actions involve formal notice, filing, and court procedures, so documentation and procedural follow-through matter when a rent or possession dispute reaches court.

In that practical context, Maryland's official housing cases guidance provides an overview of these proceedings.

Reporting, Inspections, Maintenance, and Communication

For day-to-day operations, the plans are more alike than different. Both include inspections, repair coordination, rent collection, account access, turnover support, and 24/7 emergency response for either management tier.

Monthly reporting and ordinary tenant communication also use the same management structure. The premium price is better understood as added eviction-related protection, not more frequent routine service.

Which Plan Fits Which Owner?

Full Service can fit an owner who wants professional day-to-day management but is comfortable paying certain court or eviction costs when they occur. It may suit an owner with adequate reserves who does not need the higher-priced tier.

Full Service Plus may fit an owner who values more predictable exposure to eviction-related costs. That can matter more for an investor living outside Maryland, an owner with several rentals, or someone who has limited tolerance for an unexpected legal or possession-related expense.

McKenna & Vane Property Management's rental KPIs guide can also help owners evaluate performance alongside management costs.

A Short Decision Checklist

Before selecting a tier, ask:

• Do I want the same full-service operations with the lower management percentage?
• Am I comfortable paying court or eviction expenses separately if they occur?
• Would an eviction-related cost materially disrupt the property's cash flow?
• Do I own several rentals or manage the property from outside Maryland?
• Am I assuming "premium" means more inspections or reporting when the published features do not say that?
• Have I reviewed the management agreement and any third-party protection terms?

The answers should point toward the level of financial protection you actually need rather than the plan name alone.

Plan fees are only one operating cost. The IRS identifies management fees, repairs, maintenance, commissions, and other expenses as separate operating categories for arental property. Compare the premium with the financial risk it changes rather than assuming the higher plan reduces every ownership expense.

The Bottom Line

McKenna & Vane Property Management's Full Service and Full Service Plus plans share the same core management foundation. Both support rent collection, maintenance coordination, inspections, reporting, account access, turnover activity, and emergency response.

The primary published difference is that Full Service Plus adds eviction costs and coordination to the Full Service benefits. At McKenna & Vane Property Management, we can review your property, goals, and tolerance for unexpected costs so you can choose the tier that fits.

Frequently Asked Questions About Full Service vs. Full Service Plus

Does Full Service Include Property Inspections?

Yes. Property inspections are listed as part of our full-service management. Full Service Plus includes the Full Service benefits, so inspections are not presented as an upgrade available only with the premium tier.

McKenna & Vane describes frequent property visits but does not publish a separate inspection schedule for the two plans. Owners who need a specific cadence should confirm the management agreement rather than assume the higher-priced tier means more inspections.

Is Financial Reporting Different Under Full Service Plus?

We publish detailed monthly financial reporting and owner portal access as part of its management approach. Its pricing information does not describe a separate reporting frequency for Full Service Plus.

The main comparison is therefore not access to ordinary statements. Owners should look at the added eviction-related protection, the percentage charged, and how those differences fit their reserves and tolerance for unexpected operating costs.

Does Full Service Include Maintenance Coordination?

Yes. Preventative maintenance coordination, property repairs, and 24/7 emergency response are included within our ongoing management services. Full Service Plus inherits those benefits.

Owners choosing Full Service are not stepping down to a lease-only arrangement. They should still review repair approval thresholds, vendor charges, and agreement terms so they understand which costs are management services and which remain property expenses.

Is Surevestor Included With Full Service Plus?

We present Surevestor Landlord Protection as a third-party product with separate eligibility, coverage, policy terms, and limitations. Its site also says qualifying properties must be fully managed rather than lease-only.

Owners should not assume the management-plan name alone determines Surevestor coverage. Review the current policy documents and confirm eligibility before treating that separate protection as part of the plan comparison.

Which Plan Fits an Out-of-State Owner?

Either tier provides ongoing full-service management, including maintenance coordination, inspections, rent administration, reporting, and emergency response. An out-of-state owner can therefore receive the core operational support under Full Service.

Full Service Plus may merit consideration when that owner also wants broader protection around eviction-related costs. The final choice should reflect the property's finances, reserves, lease situation, and the owner's tolerance for unexpected expenses.