9 Landlord Tips to Have Better Relationships With Your Maryland Tenants

The landlord-tenant relationship differs depending on the individual. In some circumstances, relationships evolve naturally, while in others, the two parties just cannot find common ground and must finally part ways.

Dealing with stressful tenants, tenants who fail to make rent on time, and tenants who destroy their property can make landlords respond in agitated ways. However, such a reaction won’t help the situation improve.

Since a harmonious connection requires substantial effort on the part of both parties, being an excellent landlord is challenging given the pressures you must cope with on a regular basis.

However, if you can pull it off and develop positive tenant-landlord relationships, your task will be made easier. You will almost certainly attract better tenants and minimize your tenant turnover rate, saving you a lot of time and money!

There are certain things that you can do as a landlord to help create and maintain an excellent and respectful relationship with your tenant. Think of them as your top tips!

Below, McKenna & Vane Property Management professionals outline some actions landlords can take to establish such partnerships and why those steps are so significant.

1. Communicate Your Vision and Values

A landlord must effectively explain their vision and principles to residents. We are talking about where people live, and residents want to know that they're more than just a monthly rent payment to their landlords.

A sensible landlord will always be searching for ways to improve the lives of their tenants and expressing these decisions to them is what will foster trust and loyalty.

2. Set Clear Expectations Upfront

It is critical to recognize that there is a connection. When working with tenants, always maintain open communication and set clear expectations. Make sure to do the necessary research when looking for a tenant who will always pay on time.

Set this expectations in writing as well as when talking to the tenant. Having all of the right documents can help avoid issues later on.

It is also important to have good management in place. Consider yourself a host, and you will almost certainly have a satisfied tenant.

3. Communicate Regularly

Nothing is more irritating to a tenant than an unresponsive landlord. Consider this: Troubles with property can occur at any time of day or night. Therefore, a landlord must be accessible to assist with those issues when they arise, regardless of whether it is at an inconvenient moment.

Additionally, communicate regularly with your tenant to learn about their current and future business goals. By doing so, you can gain knowledge about the tenant's goals for their business and work with them to grow instead of leaving.

This also gives the landlord the opportunity to find solutions to challenges before they become an issue with the property.

4. Use Multiple Communication Channels

When communicating important information, use numerous channels. Too often, landlords rely entirely on email or written reminders to notify renters of significant events, conditions, or deadlines.

This is readily overlooked, resulting in unpleasant surprises for the tenants. Making the effort to contact or visit in person, in addition to providing written notification, always helps to establish a favorable connection.

5. Regularly Visit the Property

First, choose your tenants wisely. Excellent tenant relations are important to the success of your real estate venture. Then, make regular visits to your Maryland property.

Nowadays, in-person engagement is rare, and you will frequently come across something that will help you better manage your investment. It could be as basic as a broken sprinkler, but completing the repair swiftly saves money and creates credibility.

6. Treat your Tenants as Your Customers

Tenants are your clients first and foremost; therefore, follow the golden rule. Someone else will take care of your clients if you don't. Respecting others fosters trust, and trust fosters a mutually beneficial relationship that benefits everyone. When put into action, it's a very effortless notion.

7. Respect Their Property Relationship

It is owned by the landlord, but it is also the tenant's residence. Landlords must remember that this is an emotional relationship. Landlords frequently make the mistake of perceiving their rental property as an investment.

When generating profits from someone's property, you must constantly be mindful and considerate of the tenant's sense of belonging. Request permission and do pleasant things regularly.

8. Property Upkeep

After 30 years in the industry, we have one rule: if we wouldn't live there, we wouldn't rent it out. Update your property to keep it standing out above the rest in the neighborhood. You will then attract the top tenants who are unwilling to relocate.

The longer a tenant stays, the higher your return on investment. People, in general, will take care of your property if you take care of them. When you're a landlord, it pays to do the right thing.

9. Provide Technology That Will Make Their Lives Easier

Incorporate powerful technology that makes it easier for residents to live and work on your property.

You can automate building tasks, save time, and empower property staff to focus on delivering outstanding customer service rather than constantly battling fires with the correct solutions, such as two-way interaction, mobile work purchases, visitor management, and more.

Bottom Line

To make your tenants feel valued as a landlord, you must go above and beyond and give outstanding customer service. It may even help to minimize your property's vacancy rate.

However, building and sustaining a strong relationship involves deliberate effort, which most landlords lack. Therefore, consider working with a reputable property management company.

McKenna and Vane Property Management is your solution! As the leading full-service property management company in Maryland, we discover outstanding tenants quickly by utilizing a variety of strong promotional tools.

Do not let your Maryland property rentals lie unoccupied for months at a time, starting your adventure as a property owner on the wrong foot—let us do the legwork and keep you profitable. From property listings to lease services, we have you covered!

We can handle all aspects of your rental property while you sit back and enjoy the benefits of your rental property. To learn more about our services, contact us today!